Assist America

How can you protect yourself and your family in the event of a medical emergency away from home?

As part of the AC Newman/Gerber Life AD&D program, the eligible employee and their enrolled dependents may have access to the most comprehensive global emergency services program available. The program, provided by Assist America, delivers an extensive array of personal and medical assistance services when members travel 100 miles or more from home.

Assist America completely arranges and pays for all the assistance services it provides without limits on the covered cost. Members and their families enjoy total peace of mind knowing they have access to the Assist global network. Assist America Operation Centers are staffed 24 hours a day, 365 days a year with trained multilingual and medical personnel. One simple phone call to the state-of-the-art Operations Center connects you to the global network of pre-qualified medical providers, experienced crisis management professionals and air and ground ambulance providers.

Some of the many services offered by Assist America include:

Medical Consultation & Referral: 24/7 medical staff for consultation and referrals

Hospital Admission Guarantee: assistance with hospital admission outside the United States

Medical Evacuation: ensures your connection to appropriate medical care around the world

Care Monitoring: medical coordinators are in continual contact with patient and treating physicians

Medical Repatriation: returns members home or to a rehabilitation facility after discharge from the hospital

Prescription Assistance: assists members in filling prescriptions away from home

Return of Mortal Remains: provides assistance for all aspects of transporting remains home

Emergency Trauma Counseling: immediate initial telephone-based counseling for critical incidents

Legal & Interpreter Referrals: referrals to local attorneys and interpreters

Pre-Trip Information: detailed, web-based travel information

Assist America Brochure (Adobe Acrobat pdf) Click here
Assist America Website: Click here